Introduction
So you recently purchased an iPhone 16 Pro Max, or you’re considering purchasing one, and now you’re hearing rumors about problems. You’re certainly not the only one. iPhone 16 issues are surfacing: screens freezing, random reboots, and the camera control button misbehaving. In this article, I’ll explain the common issues and the steps that can be taken to resolve them, including when to reach out to Apple Support.
Common Issues
1. The 'Frozen Phone' and Unresponsive Touchscreens
One common issue is the screen freezing while multitasking. Users are unable to tap and swipe, especially along the edges of the screen. This happened to me while texting, and my keyboard completely froze.
Potential Problems:
- Palm rejection: The phone’s ability to ignore palm contact on the edges of the touchscreen malfunctions.
- Software bugs: Early iOS 18 updates had system glitches, as noted in Apple Community discussions.
How to Fix:
- Update iOS: Install iOS 18.0.1 or newer versions, which resolved screen freezing for many, per Apple’s update notes.
- Use a Phone Case: A raised-edge case eliminates accidental screen contact for accurate touch responses.
I changed cases, and it worked!
2. Battery Drain: Why Your iPhone 16 Isn't Lasting

"By lunchtime, my battery is empty." This is an ongoing struggle for multiple iPhone 16 users.
Why It Happens:
- Background Processes: Apps running in the background need several days to optimize after setup or updates.
- 5G Drain: The 5G feature consumes excess power, a known issue per Apple’s cellular specs.
Fix It Yourself:
- Enable 5G Auto: Go to Settings > Cellular > Cellular Data Options > Voice & Data. This allows the phone to shift to 4G when not in use.
- Lower Screen Brightness: I set mine to 60% in Settings > Accessibility > Display & Text Size.
- Wait It Out: Give your phone 3–7 days to calibrate; mine stabilized after 4 days.
3. Random Reboots: The “Apple Logo of Doom”

Your phone restarting while filming is annoying, to say the least. iPhone 16 users have reported two distinct types of restarts:
- Springboard Restarts: The screen turns black for a second, and a spinner icon appears.
- Full Reboots: The Apple logo shows up, requiring a passcode to unlock.
Why It Happens:
- Corrupt Backup Files: Reverting to an old iPhone backup can create problems.
- Buggy Apps: Many users reported issues with apps like Facebook and Safari, per Apple forums.
Fix It Yourself:
- Force Reset: Use the Volume Up > Volume Down > Hold Side Button method until the Apple logo appears.
- Reset All Preferences: Go to Settings > General > Transfer or Reset iPhone > Reset All Settings.
- Stop Using Broken Backups: Set up as a new device if restarts persist.
4. Camera Control Button and App Freezes

The new Camera Control Button is driving people mad. It opens the camera automatically, and the app sometimes lags or freezes completely.
Causes:
- Too Responsive Controls: Cases or the user’s hand can trigger overly responsive controls.
- Software Issues: Early iOS 18 updates had camera function problems, noted in Apple’s release notes.
Your Solutions:
- Adjust Button Controls: In Settings > Camera, I set mine to double-click only.
- Update iOS: Most Pro models had freezing issues fixed by iOS 18.0.1.
- Change Your Case: Use a case that ensures the button isn’t accidentally pressed.
5. Overheating and Connectivity Issues

Is your iPhone 16 Pro Max overheating? You’re not alone. Users report overheating during camera use, charging, and connectivity problems.
Causes:
- Sustained Background Processes: Data restoration after setup can strain the processor.
- iOS 18 Issues: Early versions had bugs with the network stack.
Your Solutions:
- Remove the Case: This helps your device cool down faster.
- Fix Wi-Fi Drops: Go to Settings > General > Reset > Reset Network Settings to stop Wi-Fi drops.
- Avoid Wireless Chargers: Use wired charging until the phone cools down.
6. iOS 18 Updates: The Good News

Most iPhone 16 problems are software-related. Apple’s rushed iOS 18 release introduced bugs, but updates are addressing them:
- iOS 18.0.1: Fixed touchscreen freezes and camera crashes.
- iOS 18.2: Aims to resolve overheating and battery drain issues.
Pro Tip: Updates are crucial. I recommend installing them ASAP, preferably overnight, via Apple’s update page.
FAQ
Q: Is it a good idea to purchase an iPhone 16 now?
A: It’s better to wait and buy a refurbished one later. They’re cheaper, checked for issues, and come with updated software.
Q: Is the iPhone 16 less durable?
A: Users report weak builds and scratch-prone screens, so yes.
Conclusion
iPhone 16 issues like overheating, reboots, and camera glitches are frustrating but mostly fixable. Updating iOS, adjusting settings, and giving the phone time to stabilize can resolve most problems. For persistent issues, contact Apple Support. Future updates will likely address remaining bugs as engineers work to fix them.